Shipping and Returns
Free Tracked & Signed for delivery orders over €50 in Ireland and Northern Ireland
For all other shipping costs to mainland Ireland please see below:
PLEASE ALLOW 5 DAYS FOR US TO PROCESS & PACK YOUR DELIVERY AT THIS TIME.
DELIVERY DAYS FROM DISPATCH -
Order | Option | Days | € |
Up to €25.00 | Fastway | 2-5 | €4.00 |
€25.00 - €50.00 | Fastway | 2-5 | €6.50 |
Orders over €50 | Fastway | 2-5 | FREE |
Tasting Club | Fastway | 2-5 | FREE |
International Shipping costs will be calculated at check-out. Please allow up to 10 days from dispatch for delivery depending on your location. For more, see below.
Dispatch
In non peak times we will process and dispatch orders within 48 hrs. (NOTE - this does not apply to peak times such as Christmas & Easter)
Orders will be dispatched between Monday and Thursday. Orders placed on Friday will be dispatched the following Monday.
If you have a time deadline for delivery email us customercare@beanandgoose.ie and we will see how we can help
During high activity times, Christmas, Easter, order and delivery times will take longer.
Please be aware when delivering to hot countries that we do not provide temperature controlled transport.
Packages may be subject to import taxes and duties, these are the responsibility of the recipient.
Delivery
Please provide an email address or mobile number to ensure fast and efficient delivery. Once your order is sent our delivery partners will contact you with your tracking number.
Delivery partners
ALL DELIVERY TIMES ARE FROM DISPATCH OF AN ORDER
An Post
- Tracked shipping for small International orders - up to 4 bars chocolate
FASTWAY
- All other products are delivered in Ireland, Northern Ireland & Europe with Fastway tracked & signed delivery.
- Once your order is sent you will be contacted you with your tracking number.
- For Ireland and Northern Ireland please allow 2 -5 days for delivery.
- For Europe please allow 5 - 14 days for delivery
DHL
- US, Canada, UAE & UK are delivered with DHL & may incur import duties.
- Once your order has been sent you will be contacted with a tracking number
- This is a signed delivery service
- Please allow between 5 -14 days for delivery
What if I’m not happy with my order?
If you are not completely happy with your order email us customercare@beanandgoose.ie and we will see how we can put it right for you.