Purchase Options Cancellation Policy
At Bean and Goose, we understand that plans can change. We aim to be as flexible as possible while maintaining the quality of our service.
Chocolate Orders
If you need to cancel your chocolate order, please email us as soon as possible at
đ§ customercare@beanandgoose.ie
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If your order has not yet been dispatched, we can cancel it and issue a full refund.
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Once an order has been dispatched, we are unable to cancel or recall it due to the perishable nature of our products.
Workshops & Experiences
If you have booked a chocolate experience or workshop with us:
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7 or more daysâ notice: You can request a full refund or reschedule to another date.
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Less than 7 daysâ notice: Bookings are non-refundable. However, if we are able to fill your space, we will offer to reschedule where possible.
If Bean and Goose must cancel a workshop or experience, we will offer a full refund or the opportunity to rebook.
Gift Cards
All gift card purchases are non-refundable and non-exchangeable for cash, but they may be transferred to another recipient.
Need Help?
If you're unsure or have questions about cancellation or rescheduling, please reach out to us at:
đ§ customercare@beanandgoose.ie